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    That document referred specifically to...

    That document referred specifically to Kepler-based cards, and provided about a 5% speedup and a memory savings of roughly 0.5 GB. The same may still apply, but perhaps to a lesser extent. It won't...
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    Thanks for the support and encouragement. ...

    Thanks for the support and encouragement.

    There isn't anything we can do on the rendering side. We'll need to wait for ambitious plugin writers to bring this to your favorite 3d packages. Once...
  3. Thanks for the report. This is logged as Bug...

    Thanks for the report. This is logged as Bug 1930906 (mrProxy does not display point cloud in 2018)
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    Of course! This would be very helpful. You can...

    Of course! This would be very helpful. You can also contact me by private message here for other file sharing services that we use.
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    I'll need to ask the Iray engineers about this. ...

    I'll need to ask the Iray engineers about this. The solution may be optimized such that some methods of lighting your scene may resolve more quickly than others. I'll see if we can generalize what...
  6. I had mentioned in a conversation somewhere that...

    I had mentioned in a conversation somewhere that fur was working for me in 1.0.1, so this may be a new issue. Thanks for the scene, I'll take a look at it now.
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    We have only fixed the missing DLL issue in...

    We have only fixed the missing DLL issue in 1.0.1.

    We still need to triage and understand what you are seeing with textures. It may take a little time for us to get this logged and fixed. Any...
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    I'll take a look at this ASAP, but it may be the...

    I'll take a look at this ASAP, but it may be the middle of next week before I can provide a detailed response.

    Is it correct for me to say that your renderings are unaffected, but the Asset...
  9. Despite cranking out 2 releases in the past two...

    Despite cranking out 2 releases in the past two weeks, we aren't really that fast. It will take us some time to nail down this memory issue.

    As some users have discovered, the current short-term...
  10. Thread: Out of memory

    by DavidM
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    No problem. I edited your post to minimize...

    No problem. I edited your post to minimize confusion in the other topic.

    Running out of GPU memory should fail cleanly with a warning, and then switch off GPU in favor of the CPU. I'm waiting...
  11. Thread: Out of memory

    by DavidM
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    Out of memory

    Moving this to a new thread.

    If I recall correctly, the cards have 6GB and 2 GB RAM, respectively. Is the 760 not working at all for you, or is it quitting on certain scenes? I'll ask the...
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    Sticky: No. We recommend that everyone switch to 1.0.1...

    No. We recommend that everyone switch to 1.0.1 as soon as possible to prevent such issues.

    (The other build will not be .0.2, but rather a "fixer" build with a very limited audience and lifespan.)
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    Sticky: Of course. First of all, I'm sorry about the...

    Of course. First of all, I'm sorry about the mistake at our end. We had to make some changes in the handling of class IDs in order to allow for thousands of vMaterials, and we inadvertently also...
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    Important Fix for Mental Ray for 3ds Max 2018

    (EDIT: Cross-posting this important thread into our Latest News and Release Notes thread.)

    NVIDIA has confirmed a critical backwards compatibility issue when loading scenes using certain...
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    Sticky: Important Fix for Mental Ray for 3ds Max 2018

    NVIDIA has confirmed a critical backwards compatibility issue when loading scenes using certain materials with the Mental Ray for 3ds Max that shipped on May 10, 2017.

    Issue:
    Loading scenes...
  16. Thanks for the additional info. I should be able...

    Thanks for the additional info. I should be able to track down an answer for you.

    One more thing that can help me -- Do you have full 3ds Max installations on these systems and can you render the...
  17. Thanks for the detailed information. I'll...

    Thanks for the detailed information. I'll forward this to the engineers to get more specifics from them.

    To the best of my knowledge, GPUs are not required, but will accelerate your rendering in...
  18. Thread: GI-Next GPU

    by DavidM
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    In addition, you can find this in the Windows...

    In addition, you can find this in the Windows Start Menu under "NVIDIA Corporation..." (Windows 7 and 10 menus may vary slightly.)
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    Hi grue, It's working for me. We're...

    Hi grue,

    It's working for me.

    We're probably to blame here. There are two very similar features between legacy Mental Ray iray and Iray+. Make sure you're using the "Section Plane" helper...
  20. Thread: GI-Next GPU

    by DavidM
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    This is shown in section 3.6 of the Mental Ray...

    This is shown in section 3.6 of the Mental Ray for 3ds Max manual. (The screen shot appears to be broken in the HTML version, but you can see it in the PDF.)

    Simply go to Render Setup >...
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    I'm sorry that you are having this problem. This...

    I'm sorry that you are having this problem. This is our top priority, and I will let you know as soon as I have more information.
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    Thank you for the feedback! (Interesting!)...

    Thank you for the feedback!

    (Interesting!) I'll investigate the Particle Flow/texture issue.

    You may have noticed the Professional Application Center. This tool allows us to alert you to new...
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    Final image size is important since it is so...

    Final image size is important since it is so greatly magnified when using a VR headset, but there may also be issues with the sampling/filtering of the sphere. If possible, please zip up a simple...
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    Thanks for the report (and sorry to hear that...

    Thanks for the report (and sorry to hear that you're having problems.)

    We'll grab your scene, reproduce the issue, and log it for engineering review ASAP. (We're at GTC, so responses are a little...
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    Thanks for alerting us to the problem. I have...

    Thanks for alerting us to the problem.

    I have moved this to a new thread in the Mental Ray for 3ds Max forum (to avoid confusion with the Iray plugin.) I will run some tests here, but it may be...
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