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Thread: unable to return license to create a new one

  1. #1
    Join Date
    Jun 2009
    Location
    Portland, OR
    Posts
    146

    Default unable to return license to create a new one

    A Lic was generated from the key provided, but we've used the wrong hostname and when I try to return the license in order to fix the problem, it gives me errors. At first it said I returned it too many times and need to contact support and now it just says there's an unexpected problem.

    I've reached out to their help email (enterprisesupport@nvidia.com) and emailed my vendor and the vendor is unable to help and I haven't heard back from support.

    Is there anything I can do to fix this or a better contact to reach out to?

  2. #2
    Join Date
    Jul 2010
    Posts
    343

    Default

    Lets solve that per email.

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